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Slack Outage Causes Frustration for Users Globally
On Tuesday morning, a significant outage impacted the workplace messaging service, Slack, leaving many users unable to communicate with colleagues or manage their daily tasks. Reports indicate that over 6,000 users experienced connectivity issues, with the peak of these disruptions occurring around 9 AM. This outage was not limited to Australia, affecting users worldwide.
Slack acknowledged the issues and is currently in the process of investigating the situation. According to their communication, the problems stem from complications related to backend database routing, which are causing spikes in errors across various features of the platform. The company has noted that the disruptions are affecting users globally but has yet to provide an estimate for when normal service will resume.
User Reactions and Frustrations
The Slack outage has sparked a wave of frustration among users, many of whom took to social media to express their displeasure. Comments ranged from disappointment over the timing of the outage to a mix of humour and sarcasm.
One user lamented that "Slack is down at the worst possible time when we’re going through a sh*t show at my job." Another added, "Ngl slack you picked a really awkward time to go down." In contrast, others found solace in the unexpected break from the norm, with remarks like "Slack is down, time to not feel guilty about continuing to do nothing at work," and likening the situation to an "adult version of a snow day."
Ongoing Developments
As the investigation continues, Slack has committed to keeping users updated about the situation. They stated, "Our investigation is ongoing, but we have determined that our backend database routing is contributing to error spikes with many Slack features. This is not limited to a region and is impacting a percentage of users globally. We are working to determine full impact."
Despite the inconvenience, the outage serves as a reminder of the reliance on digital communication tools in the contemporary workplace. While the situation remains fluid, users are hoping for a swift resolution to restore their access to the service.
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