Thousands of Australians set to save $500 with new cost-of-living relief initiative.

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NSW Residents Offered Affordable Washing Machine Upgrade as Cost-of-Living Initiative

Residents in New South Wales (NSW) are being presented with a cost-effective opportunity to replace one of their most costly home appliances as part of a state government initiative aimed at easing living expenses. Eligible low-income households can trade in their old washing machines for a brand new front loader for just $250, a significant reduction from the retail price of $749.

Administered by NSW’s Department of Climate Change, Energy, the Environment and Water (DCCEEW), this program encourages the replacement of older models with new energy-efficient washing machines. It’s anticipated that participating households could save up to $250 annually on their energy and water bills, essentially recuperating their investment within the first year.

With 8,000 Westinghouse 8kg front loaders available, interested residents can find out how to benefit from this offer.

Eligibility Criteria

To take part in the Washing Machine Exchange Program, applicants must fulfil several criteria:

  • Must be an NSW resident aged 18 or over.
  • Hold a valid Pensioner Concession Card, Health Care Card, or Low Income Card issued by Centrelink or the Department of Veterans’ Affairs.
  • Currently possess an operational top-loader washing machine for exchange.

Meeting all these requirements is essential for application.

What If I Own a Different Type of Washing Machine?

The program currently accepts only top-loader washing machines for exchange. The DCCEEW has stated that top-loaders are significantly less efficient in terms of water and energy use, making it beneficial for the environment and household budgets to upgrade.

The initiative is part of a broader water efficiency strategy, designed to ensure ongoing savings while providing relief to those facing cost-of-living pressures. The old machines collected will be recycled in collaboration with The Good Guys, who are responsible for the provision, delivery, and installation of the new units—all for the same $250 fee. Additionally, a two-year warranty is included with the new washing machines.

A Timely Cost-of-Living Relief Program

NSW Water Minister Rose Jackson remarked on the timely nature of this initiative, emphasising the toll that rising cost-of-living pressures can take, particularly from soaring water and energy bills.

“This program is not just a form of relief; it actively contributes to lowering power bills and reducing water use,” she commented. “By offering these modern machines, we aim to assist thousands of people while also promoting environmental sustainability, with potential savings of around 20,000 litres of water per year.”

How to Apply

Residents interested in the Washing Machine Exchange Program can apply here.

Participants are encouraged to verify the dimensions of the Westinghouse machine to ensure compatibility with their existing laundry space.

For further updates and news, you can follow NSW news channels on various social media platforms, including Facebook, Instagram, TikTok, Twitter, and YouTube.


In summary, the Washing Machine Exchange Program in New South Wales offers a valuable opportunity for eligible residents to upgrade their old appliances at an affordable cost, promising energy and water savings while alleviating financial pressures.

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