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Uphold to Compensate Users Over US$5 Million After CredEarn Misrepresentation
Uphold, a cryptocurrency platform, has consented to pay over US$5 million (approximately AU$7 million) following a settlement with New York Attorney General Letitia James. This settlement arises from allegations that Uphold misled investors regarding the risks associated with the CredEarn investment product, which ultimately failed. The case was investigated under New York’s Martin Act, highlighting the necessity for transparency in financial product promotion.
Misleading Claims and Risk Exposure
The investigation revealed that Uphold marketed CredEarn as a secure savings-like investment, failing to adequately inform users about the high-risk activities underlying the returns. Rather than being backed by stable investments, the yield was generated through unsecured microloans to low-income borrowers in China, many of whom lacked any credit history. Additionally, Uphold falsely assured investors that the product was backed by "comprehensive insurance," a claim that was unfounded at the time for retail crypto investors.
Significant Investor Losses
From 2019 to 2020, over 6,000 customers collectively invested around US$50 million (AU$70 million) through Uphold into the CredEarn product. However, when Cred filed for bankruptcy in November 2020, these investors suffered a total loss exceeding US$34 million (about AU$47.6 million). The larger bankruptcy process involved over 6,000 claims that summed up to US$140 million (AU$196 million), with valuations at one point reaching beyond US$1 billion (AU$1.4 billion) based on market fluctuations.
Settlement Details and Future Compliance
Under the terms of the settlement, Uphold is mandated to compensate the affected users with the US$5 million payment and will also manage any recoveries from the ongoing bankruptcy of Cred, which includes an amount of US$545,189 (AU$763,265) that is owed to Uphold.
Moreover, this agreement obliges Uphold to enhance its due diligence processes and to register with regulators prior to the promotion of any third-party financial products in the future. This case sets a significant precedent, as it establishes clearer accountability for platforms that market external yield-generating products, ensuring they provide accurate and comprehensive information to their users.
Conclusion
This settlement underscores the crucial need for transparency and due diligence in the cryptocurrency space, particularly concerning yield products advertised to naively optimistic investors. As regulatory scrutiny intensifies, firms like Uphold will need to adapt their practices to safeguard consumer interests and comply with evolving legal standards.